Norton Privacy Policy — How We Protect Your Personal Data

Last updated: January 2026

1. Information we collect

We collect information you provide directly, such as your name, email address and payment details when you create an account or purchase a subscription.

We also collect technical data automatically, including device identifiers, IP addresses, operating system details and information about how you use our products, to deliver and improve our services.

2. How we use your information

To provide, maintain and improve our security products and services
To process transactions and manage your subscription
To send important service and security notifications
To detect, prevent and respond to threats, fraud and abuse
To comply with legal obligations

3. How we protect your data

We use industry-standard technical and organizational measures, including encryption, access controls and continuous monitoring, to safeguard your personal information against unauthorized access, disclosure or loss.

4. Sharing your information

We do not sell your personal information. We may share data with trusted service providers who help us operate our services, and only when required by law or to protect our rights and users.

5. Your choices and rights

You have the right to access, correct or delete your personal information, and to object to or restrict certain processing. You can manage your preferences from your account dashboard or by contacting our support team.

6. Data retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.

7. International transfers

As a global service, we may process and store your information in countries other than your own. Wherever your data is processed, we apply the same high standards of protection and ensure appropriate safeguards are in place for any cross-border transfer.

8. Children's privacy

Our products are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can remove it.

9. Contact us

If you have questions about this privacy policy or how we handle your data, please reach out through our contact page and our team will be happy to assist. We review this policy regularly and will post any updates on this page so you always know how your information is protected.